Vodafone Business × Chyma

Better connections.
Better guest
experiences.

Explore cloud voice, intelligent call handling and connected workplace solutions with Vodafone Fiji and Chyma.

Built around your business. Planned around your needs.

CONNECTED HOTEL
Cloud VoiceReception to guest rooms
Smart OperatorA first response for guests
Connected teamsAcross your property
logofooter@2x×Chyma

Bring your technology
plans together.

Chyma specialises in unified communications, with a focus on hospitality. Together, we’re exploring how business connectivity and specialist communications can support your next upgrade.

Start with your property, your people and the systems they need to connect. Then discuss a solution around those needs with Vodafone Business.

Proposed partnership positioning for review. Local product and support arrangements are subject to confirmation.

Chyma illustration of connected teams, business systems and digital services
Connected-business illustration from Chyma. Used here for stakeholder review.
Solutions for your business

Connect people.
Simplify the everyday.

Explore Chyma’s published capabilities and talk to us about the right fit for your organisation.

AI guest call handling

Support routine enquiries and route calls to your team.

Explore options →

Productivity and protection

Discuss workplace IT, backup and security controls.

Explore options →

Designed for hospitality.

Two ways to rethink how your hotel handles calls and keeps teams connected.

Cloud communications

Chyma Cloud Voice

A hotel-focused voice platform powered by Alcatel-Lucent Enterprise, with options for guest rooms, reception and mobile teams.

  • Fixed, mobile and virtual extensions
  • Analogue, digital and SIP handset support
  • PMS workflows and staff mobility options
View Cloud Voice brochure ↗
Features and compatibility

The brochure describes OpenTouch Enterprise Cloud, consumption-based licensing and integration for check-in/out, wake-up calls and room management. Existing equipment requires a compatibility assessment.

Confirm supported models, system versions, hosting, licensing and support for Fiji before ordering.

AI guest call handling

Chyma Smart Operator

An AI-assisted operator powered by Occamise that responds to routine enquiries and transfers calls that need your team.

  • Full-time, overflow or after-hours use
  • Hotel-specific knowledge and warm transfers
  • Call volume and transfer reporting
View Smart Operator overview ↗
Deployment and call handling

Start with overflow handling, configure information about your hotel and review call patterns. The published overview describes contextual handovers to staff and an analytics dashboard.

Confirm languages, integrations, capacity, privacy controls and fallback handling for your property.

Features summarised from Chyma’s product brochures. Availability, configuration and commercial terms for Fiji require confirmation.

Keep your people connected
to the work that matters.

01 / GUEST SERVICE

Support your front desk

Use configurable call handling to help teams balance phone enquiries and in-person service.

02 / MODERNISATION

Plan a staged upgrade

Assess whether existing handsets and cabling can remain as you move towards cloud voice.

03 / OPERATIONS

Connect hotel workflows

Explore PMS integration, staff mobility and service requests around your operational needs.

Beyond voice

A connected workplace
starts with a plan.

Chyma’s wider services cover wired and wireless networking, workstation and server setup, backup and restoration, and security controls such as firewalls and endpoint protection.

Discuss these capabilities alongside Vodafone’s existing connectivity portfolio to define the scope your business needs.

Discuss your requirements →
Explore in more detail

Brochures & resources.

Published by Chyma and its vendors.
PDF links open in a new tab.

PDF

Chyma Cloud Voice

Product brochure · 3 pages · 574 KiB

View PDF
PDF

Chyma Smart Operator powered by Occamise

Product overview · 6 pages · 429 KiB

View PDF
PDF

Hotel Indigo and Holiday Inn Melbourne

Customer case study · 2 pages · 3.83 MiB

View PDF
PDF

Novotel Melbourne on Collins

Customer case study · 2 pages · 1.90 MiB

View PDF

Hotel case studies describe specific Australian deployments. Outcomes are not a performance guarantee for other properties.

Older networking and medical references (3 PDFs)

These 2019–2021 publications may contain superseded products or terms. Request current specifications and regional availability.

PDF

OmniAccess Stellar hospitality Wi-Fi guide

Vendor technology brief · 4 pages · 1.27 MiB

View PDF
PDF

GoTo for medical practices

Vendor solution overview · 9 pages · 12.18 MiB

View PDF
PDF

GoTo WellSpace Health success story

Vendor customer story · 1 pages · 481 KiB

View PDF

Let’s talk about your business.

Tell us about your property, team or next upgrade. Speak with Vodafone Business about the options for your organisation.

Call +679 8929000

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