VodaSTAR
Effective 7th March 2021, the VodaSTAR Evaluation Criteria are as follows:
| New VodaSTAR Evaluation Criteria |
|---|
Tenure Criteria
| Recharge Criteria (3 Months Average) |
| $5 - $15 | $16 - $30 | $31 - $45 | $46 - $65 | $66 & Above |
| 2 Years - 4 Years | 1 Star | 1.5 Star | 2 Star | 2.5 Star | 3 Star |
| 4 Years - 6 Years | 1.5 Star | 2 Star | 2.5 Star | 3 Star | 3.5 Star |
| 6 Years - 8 Years | 2 Star | 2.5 Star | 3 Star | 3.5 Star | 4 Star |
| 8 Years - 10 Years | 2.5 Star | 3 Star | 3.5 Star | 4 Star | 4.5 Star |
| Above 10 Years | 3 Star | 3.5 Star | 4 Star | 4.5 Star | 5 Star |
| VodaSTAR Rewards Matrix |
|---|
| Star Rating | VodaSTAR Reward ($) | VodaSTAR Free Money Expiry |
| 1 Star | $ 1 | 3 Days |
| 1.5 Star | $ 3 | 3 Days |
| 2 Star | $ 5 | 3 Days |
| 2.5 Star | $ 7 | 3 Days |
| 3 Star | $ 11 | 3 Days |
| 3.5 Star | $ 14 | 3 Days |
| 4 Star | $ 18 | 3 Days |
| 4.5 Star | $ 25 | 3 Days |
| 5 Star | $ 38 | 3 Days |
VodaSTAR - Terms & Conditions
- Vodafone launched its customer loyalty and reward scheme called VodaSTAR on 27th February 2009.
- With VodaSTAR all prepay customers who are registered and have been on the Vodafone Network for minimum of 2 years and recharge a minimum of $5 monthly go into the VodaSTAR loyalty scheme automatically.
- The evaluation criteria shown in the table above will be applied for the determination of quantum of VodaSTAR loyalty rewards customers may receive.
- The customers are rated every three months and assigned a STAR rating.
- The number of stars determines the value of reward that a customer gets.
- The two variables used to determine customers’ star rating are:
- Tenure - the length of time customer has been on Vodafone Network ( minimum 2 Years)
- Recharge - the amount of recharge per month (minimum $5)
- The customers receive their reward in the form of free talktime directly on their mobile on the first Sunday of every month.
- VodaSTAR rewards is a loyalty and rewards scheme based on criteria solely at Vodafone’s discretion.
- For more information, call our customer care line 123 (Charged), 124 (Free for Prepay).
