Quality is an integral part of our day-to-day business operations. Our internationally accredited Quality Management System based on ISO 9001:2015 help us achieve the highest standard in providing world-class services to our valued customers.
We encourage continuous business improvement and the achievement of our goals and objectives, while driving customer satisfaction to higher levels. We aim to maintain and improve our management systems to improve the quality of our products and services.
We have participated in and won Gold in many national Quality Control Circle competitions.
Our track record in the distinctive Fiji Business Excellence Awards is unprecedented.
Aslam Khan, Managing Director Vodafone Fiji Ltd accepting the President’s award at the 2007 Fiji Business Excellence.
Lionel Yee, Chairman Vodafone Fiji Ltd with the Presidents award at the 2010 Fiji Business Excellence award.
Team Vodafone Fiji received Presidents awards at Fiji Business Excellence Awards Night in 2013.
Mr Pradeep Lal receives World Class Global Performance Excellence Awards in Kuala Lumpur, Malaysia on 24th Novemeber 2014
Vodafone Fiji and GenBand awarded Innovation Award for most innovative mobile telephony service offered by Vodafone Fiji -"Hosted PBX and Unified Calling Solution on GENCom App". Mr Andrew Kumar accepted the award on behalf of Vodafone Fiji in London.
OOKLA, a global leader in broadband speed testing awards Vodafone Fiji for the fastest service provider in a tri-factor; Mobile network, 4G and Internet Provider.
Vodafone Fiji Limited was awarded for the Best Digital Inclusion Award for an ICT mobile based solution which allows customers to dial in a USSD code to purchase FEA electricity token. The award was received by Mr. Ravinesh Swamy, Senior Engineer - Prepay and Mr. Nilesh Chand,Manager - Prepay at the Pacific ICT Awards Ceremony held in Vanuatu.
The Team from Vodafone Fiji Limited received Presidents awards at Fiji Business Excellence Awards Night in 2016. This award was won for the 5th time, consecutively.
Vodafone’s ATH Foundation was awarded the Socially Responsible Business of the Year at the Westpac Prime Minister’s International Award. Holding the Award are Elenoa Biukoto, Vodafone Fiji’s Director Finance and Ambalika Kutty, Foundation Executive.
Vodafone Fiji scooped two awards at the Fiji Institute of Human Resources Awards Function at the Holiday Inn, Suva; ORGANIZATION DEVELOPMENT AND LEADERSHIP and YOUNG HR PRACTITIONER AWARD, Gold Winner: Moureen Chand
Global Telecoms Business Innovation Awards and Innovation Summit in London last week. Mr. Andrew Kumar, Vodafone's Chief Technology Officer, received the Award on behalf of Vodafone Fiji. Vodafone was recognized in the "Business Service Innovation" category receiving an award for the Kiribati Infrastructure Build with partners GENBAND.
Vodafone is proud to have been awarded the Excellence in Innovation Award at the 2017 Prime Ministers International Business Awards.
Vodafone Fiji is proud to have won the World Class Global Performance Excellence Award, for achieving the highest level of quality performance as recognized by the Asia Pacific Quality Organization for the second time.
Vodafone Fiji Occupation Health and Safety Specialist Avita Singh and Public Relations Specialist Fozia Muktar were recognized as the Global Performance Excellence Award examiners by APQO.
Vodafone Fiji was announced Gold Stevie Award winner for Innovation in Technology Management, Planning & Implementation and a Bronze Stevie Award winner for Excellence in Innovation in Technology Industries. This is indeed an outstanding achievement for Vodafone as this is reflective of our commitment towards innovation in a dynamic telecommunication and ICT industry.
Vodafone Fiji scooped 3 awards at the Contact Center World Awards held in Singapore. The awards received were Best Supervisor in APAC 2019 – runner up; Best Customer Service in APAC 2019 – runner up and Best Contact Center in APAC 2019 – runner up. The two participants that received the awards were head of Customer Care, Ms. Vishala Raman and Quality Management Customer Care Representative Mr. Irshad Latif.